Overview
The public Telehealth Services Analysis available at civhc.org provides important information about the utilization of telehealth services and payments made for telehealth services in Colorado. The analysis includes all public and private health insurance payers submitting data to the Colorado All Payer Claims Database (CO APCD), which represents the majority of covered lives (70% of medically insured) in the state. This analysis includes claims data for the following calendar years: 2019 through 2023.
This analysis tracks telehealth based largely on Governor Jared Polis’ expanded definition in Colorado statute (C.R.S. § 10-16-123(4)(e)(I)).
The intent of this analysis is to provide information related to the use of telehealth services across the state prior to, during, and after the onset of the COVID-19 pandemic.
This analysis helps answer several key questions about telehealth services pre- and post-onset of COVID-19:
- How has telehealth use changed as a result of the pandemic?
- Have the types of telehealth services patients are accessing changed?
- Are different providers now delivering telehealth services?
- How does the of use telehealth differ between counties across the state?
- How much are we spending on telehealth per person and as a state?
- What are the top behavioral health conditions being treated via telehealth?
- What are the trends in telehealth use post-pandemic?
- Who are the primary users of telehealth?
